Humanity Befriends Artificial Intelligence

Positive evidence and revolutionary progress of Artificial Intelligence is unfolding at hyper speed, and AI is quickly evolving as a co-pilot of choice. Increased productivity and solving complex problems, particularly in the fields of medicine and global sustainability, are at the forefront of aspirational AI.  Usability designers, programmers and experts look to make AI more human, to improve acceptance and collaboration, inspiring both philosophical and ethical questions around humans being replaced by AI. However, humanity can design and program AI to emulate empathy, but to have empathy and emotion would of course require the development of sentience (a distinct separation between humanity and machines).  This understanding and delicate handling are particularly key for work in mental health, any form of social care, as well as customer-service. Governments in countries such as Estonia and Finland have employed AI to support civilians with using their online services, (an additional tool in customer service), which if deployed effectively could ultimately reduce taxation needs or boost innovation in other areas such as health and education. In 2022, industry experienced a revolution in Artificial Intelligence, a large AI model and ‘Codex’ that can translate natural languages into several programming languages. Programming co-pilots, such as ‘GitHub Co-pilot’ which uses this technology, increases productivity by freeing up developers to focus on innovation and more complex cognitive activities.  In 2023 and beyond, invigorated by the progress and adoption of AI in society, my model for evolving and future skills ‘Diversity-of-Things’ DoT’, becomes ever more apparent. As always with evolving technology, careful monitoring, moderation and regulation are vital. However, governments which have been behind in keeping up with industry and humanity’s needs as a result of bureaucracy, political goals, lack of awareness or foresight, cannot risk lack of planning and action ahead and alongside innovation, rather than behind it.

2023 Top 5 World Predictions

Of Further Interest
Diversity-of-Things (DoT)
What are the skills of the future?

About the Author
Deborah Collier is a senior strategic, futurist and foresight leader with over 30-years experience working in digital, business, media and education. She is the founder and President of industry’s global awarding body for digital and digital business skills, the CEO of Future Knowledge Group, a keynote speaker and author of a number of digital leadership programs and insights.


Social Media Comes of Age

What’s the Future of Social Networks?

Governments who have typically been behind industry and civilian needs with digital and technological governance, are now progressing with debate, cultural alignment and implementation of laws to regulate the handling of user-generated content by Social Networks and other platforms.  Indeed, the ethical balance between free speech and preventing harmful content, such as inciting violence, defamation and online harms leading to abuse, safety issues or loss of life, is key.  In August 2018, on Channel 4 news, I talked about the need for both policies and regulations, in light of events with Infowars, which included a defamation case later won by families of the ‘Sandy Hook’ tragedy.  There has to be a cultural shift, in what civilians accept as harmful content, while enabling us all to speak freely about political and religious views.  The success of this is largely enabled through education. Such education along with regulation, may come in the form of leading by example. That is, demonstrating punitive actions for individuals who put lives at risk, alongside enabling debate around whether individuals should be banned from platforms.  The recent Elon Musk ‘Doxing’ incident on Twitter, is an example of a seemingly open stalking account, and the reporting of the story by journalists. The suspending of those accounts by Elon Musk, enabled a debate.  Clearly the suspension of the journalists accounts wasn’t the right choice, but the suspension of the doxing account was.  At the same time, offensive content isn’t amplified by the social network, essentially allowing individuals to express themselves but without the amplification, which is where the danger lies.  This is an example of the fine tuning of social media which will eventually lead to it coming of age. For this to occur however, we need to ensure that rules and standards are not a case ‘of one rule for one, and another rule for another’. It cannot be a rule that suits social network owners, or single-sided political motivations and alliances, but must be judged and led with independence, commitment, and impartiality.

2023 Top 5 Digital World Predictions

Of Interest
Digital Governance Fast Forward
Infowars should it have been banned? Channel 4 News Panel Debate

About the Author

Deborah Collier is a senior strategic and futurist leader in business, digital and education. She is a media group CEO, Non-Executive Director and President of Digital Skills Authority. She developed a ‘Digital Governance Framework‘ which is delivered throughout the organisation’s management and leadership programs, and used by boards and leadership teams at governments and blue-chips organisations around the globe.


Mixed Reality not Metaverse

In 2022 the Metaverse was the prominent discussion topic around user experience and virtual interaction for entertainment, the workplace and education. However, behind the hype of a technological ‘buzzword’, born from established gaming, virtual reality and long-established virtual worlds, such as ‘SecondLife’, a more powerful and palatable concept and it’s technologies will come to the forefront. The future is hybrid, whether in terms of hybrid working, blended education (mixed media, live and classroom); hybrid events (live online, virtual, multimedia and in-person; and retail (e-commerce, omni-channel, and in-store). What is powering this? Firstly, consumer lifestyle and choice, and secondly business needs (cost reduction and efficiency) coupled with technological opportunity and innovation. So what is mixed reality? Mixed reality enables us all to exist in our current worlds, but have the choice and control to enhance our view of objects, people, information and content through a lens. The lens, of course is glasses or other devices such as tablets or phones. Both industry and consumers eagerly await new innovations in the field of headsets and eyewear.

2023 Digital World Predictions

Of further interest
Colliding Worlds – Experiential on Steroids (Prediction 2022)

About the Author
Deborah Collier is a strategic and futurist leader in business, digital, media and education. She is founder and President at Digital Skills Authority, a Non-Executive Director and media group CEO. She has delivered digital world and digital business predictions annually for 14-years, which have been featured in a number of national and industry publications.